What currency are the prices do I see on the site?
All prices are in USD.

I just placed an order. When will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 day’s production time for your order to ship out, average shipping times are 15-21 days.
We will update tracking numbers 3-5 days after your order has been SHIPPED. If you don’t have a tracking number after 7 business, please email us at support@baglobalsolutions.com.

I am not in love with my order, can we can return it? What if there is an issue?
We offer a 100% money-back guarantee if the product is defective. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense once we have received the product, we will refund your full original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You can cancel your order with no penalty! You must cancel your order before it ships. If I already sent the item, please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have to miss spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email at support@baglobalsolutions.com. If the address is wrong, we can change the address to the correct one within 24 hours. I will give no refund after 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we ship worldwide from different fulfilment centres based on your location. The average shipping time is 15-25 business days.

I have a question that wasn’t answered. Can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to support@baglobalsolutions.com and we will be happy to assist you in any way we can.
We receive many emails. If you wish to get a prompt response, please attach your order number and address the problem clearly. Thanks.